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Saint Lucia’s Water and Sewerage Company Inc.(WASCO) has announced it is doing its utmost to restore water to customers after recent emergency repairs to large leaks on the raw water line supplying the Theobalds treatment plant.
Senior Supervisor Timothy James explained that the company had to shut down the line to facilitate the repairs.
James told St. Lucia Times that the situation affected the volume that would have sustained desired consumer demand.
He disclosed that after completing the repairs, WASCO restored the water supply.
However, the senior WASCO official revealed that the supply was yet to reach all consumers, especially those at the network’s extreme end and higher elevations.
“We are doing our utmost to ensure we restore the supply to everyone,” James stated.
“We know people are depending on the supply, especially during this time of the year, which is the Christmas season, with their larger families and people coming back home on vacation,” he told St. Lucia Times.
“We know our customers are basically panicking to ensure they have a supply,” James noted.
But he said WASCO teams were out to get water to everyone.
“If we are not able to reach everybody, we have a plan B in place where will try to drop to persons and put water in their tanks,” James told St. Lucia Times.
Regarding repairs occurring during the festive season, he asserted that a delay could have caused a possible line blowout, worsening the situation.
“I know it was a hard decision but sometimes you have to take the tough decisions and do what you need to do,” the senior WASCO supervisor declared.
James apologised to customers.
In addition, he asked them to be patient as WASCO tried its best to restore their water supply.
James also said WASCO was taking steps to make things better while disclosing that the company would have ‘significant projects’ in 2024.
Headline photo courtesy St. Lucia STAR